Office 2010 won't uninstall OR install

debugcn 에 게시 Dev

Jon

So I had to suddenly end the install process of office 2010. I clicked "Cancel" and let it undo or whatever for about 20 minutes, and when the bar didn't move whatsoever, I just ended the process in task manager.

I restarted my computer, put the disc back in and ran it. Whenever I uninstall, I get this message:

enter image description here

If I'm installing:

enter image description here

I have restarted my computer many times, it's not that.

Also, someone in the comments told me to paste the log file here, however I can't find it in any of the places I think they would be... Program files, etc... If someone would tell me where they are I'll post a link to them.

They said to check in my user file, however I just did and didn't see anything (This is my user file)

If I open a word document (.docx), this comes up for MAYBE 1/10th of a second, then goes away:

enter image description here

stderr

I think @magicandre1981 refers to temporary folder of your User, open the run box ( + R) and type %temp%. Done that, delete the temporary files and try again to uninstall.

If you still can not uninstall, you can use the steps in this article from Microsoft.

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에서 수정2021-05-29

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