我已经安装了OneDrive for Business,以便从大学的IT系统访问/同步我的工作文件。由于我的大学不为学生提供Microsoft Office(有些提供),因此我购买了Office 2013 Professional的副本(几年前购买)。
文件同步运行良好,但是Office似乎希望使用OneDrive打开的文档需要单独的许可证。
例如,如果我在OneDrive for Business目录(例如,我的桌面)之外打开文档,Office会说该文档已被激活,但是,如果我尝试在Windows Explorer OneDrive for Business目录中打开文档,Office会说要求被激活(如果我取消则关闭)。
从OneDrive for Business内部打开文档:
在OneDrive for Business外部打开文档:
似乎Office正在强制关闭而不关闭首先打开的文档(导致在下次启动时打开Document Recovery边栏),但是我能够从Office应用程序中打开OneDrive for Business文档,而无需提示激活(Office认为自己已被激活)。
My Office is fully licenced & activated; why does it ask to be activated when opening a OneDrive for Business document from Explorer (as mentioned above, this doesn't happen when opening said document from within an Office application)?
I've tried to (re)activate Office when prompted using my product key, but however I receive the following message:
We're sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be closed as a result.
I've already tried reinstalling Office & OneDrive for Business, but it hasn't made a difference. Might this be some requirement that my college's server sets that my installation does not meet (such as only using their Office for Enterprise licence key)?
This is occurring on a copy of Office 2013 Professional x64 with OneDrive for Business x64 (compatibility requires that the two need to be the same architecture), on Windows 10 Professional x64.
Note that I'm using OneDrive for Business as the regular SkyDrive application does not support ADFS authentication, which is what my college uses.
Some more information on the versions you have installed and the installation method would be useful, especially as regarding which installations are MSI (desktop installations) and which are click-to-run. As there are many reports about such incompatibilities, I will assume below that you are running into the same problem.
An explanation for the problem can be found in the thread OneDrive for Business asking to Activate Office, where Tim Liu from MSFT Support said :
The coexistence of an Office 2013 MSI (Office 2013 Professional Plus) and Office 2013 Click-to-Run (OneDrive for Business from portal) installation on the same computer is not supported. It may cause some unexpected issues.
If the issue happens again, we suggest that you only install Office 365 ProPlus which includes both Office applications and OneDrive for Business.
You can follow the steps below:
- Remove Office 2013 Professional Plus with the Fix it tool in this page.
- Sign in to the Office portal with your work/school account and click the setting gear on the right top. Choose Office 365 settings>Software>Office>Install.
Some other answer is (I'm not too sure about this one) :
Install the click to run first, then install the MSI. I have 75 users on 365 and many have Visio/Project installed also that are from MSI.
If you have the opposite problem, having installed the Click To Run version of Office and wish to switch to the MSI Edition, see the procedure in the article MSI vs Click To Run Office installations – How to switch.
If this does not work for you, the thread OneDrive for Business asking to Activate Office has these workarounds :
First two potential workarounds (which seem to work for us):
- Launch the Office application (e.g. Word, Excel,...) from the desktop and browse to the One Drive for Business folder to open the document (from within the Office application File > Open)
OR
- 从桌面启动Office应用程序,并使其在后台运行。然后,使用Windows文件资源管理器,导航到One Drive for Business位置,然后像平常一样双击该文件
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